Customer Story

How leading email software company, Vision6 reduced user feedback processing by 94%

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What does Peter van Dijk, the CTO of Vision6, has to say about Userback:

We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!

How leading email software company reduced user feedback processing by 94%

Vision6 prides itself on being customer-centric. However, without a centralized tool for managing user feedback, they were struggling to keep track of bug reports and feature requests.

By adopting Userback, Vision6 has been able to streamline and automate much of the user feedback lifecycle, significantly reducing the time taken by developers and designers to assess and action feedback.

Ready to build better products with fast, actionable user feedback?

Start by harnessing the power of Userback’s advanced user feedback tools.

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