Use Case
Product Managers, SaaS
Collect and act on user feedback 10x faster with Userback.
Product teams rely on Userback to collect actionable user feedback, so they can build better and keep customers happy.
Userback is the #1 user feedback software for product teams
Most product teams struggle with vague feedback from their users.
Move faster with
1. Collect
Collect user feedback directly from your website with easy-to-use tools.
Browser Extension
Feature Portal
User Surveys
Feedback Widget
2. Understand
Get all the context you need to easily understand user feedback.
User Identification
Video Recording
Screen Annotation
Session Replay
3. Act
Quickly respond to users, simplify workflows, and resolve issues faster.
Automation
Public Roadmap
Integrations
Feedback Management
Want to see how Userback works?
Let us show you around with a free demo!
Ditch emails and spreadsheets!
Switch to Userback and start gathering more actionable feedback from your users today.
Collect visual feedback
With Userback, product teams can collect visual feedback, bug reports, and feature requests seamlessly from their website using custom widgets and surveys.
Understandissues with ease
Product managers, developers, and support teams get all the information they need to understand issues and quickly respond to user feedback with less back-and-forth.
Actand resolve faster
Simplify the feedback loop with automated actions, allowing teams to resolve issues faster and leverage insights to continuously improve products and keep users happy.
Userback Integrations
Seamless integrations for your entire team
Userback integrates with key tools across product management, development, and support to simplify workflows and accelerate issue resolution.
Secure By Design
We keep all data safe
GDPR Compliance
Userback complies with the GDPR and is committed to ensuring the security and protection of the personal information that we process.
SOC 2 Type II
Userback is SOC 2 Type II certified, demonstrating our commitment to security with controls for managing customer data and 3rd-party audits.
Encryption
All data sent to or from Userback is encrypted in transit using 256-bit encryption and at rest using industry-standard AES-256 encryption.
Trusted user feedback software
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Product teams trust and love Userback
User feedback management is critical to our success. But it was slowing us down, until we discovered Userback.
Userback is the bridge between our product and our users. It’s not just a tool — it’s an extension of our commitment to our customers.
I can’t stress enough how important it is to collect feedback from our actual users. Because that is, in my view, the most critical aspect to getting a successful application out.
I absolutely love Userback! It’s been a real game-changer for how we collect feedback and interact with our users.
We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!
Everything you need to master user feedback
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Why choose Userback as your user feedback software?
Userback has everything you need to collect more user feedback and act on it faster. Manage feedback in Userback, or integrate with your tools, helping you work efficiently, respond quickly and boost satisfaction.
Powerful user feedback tools
- Feedback Widgets: Easily capture user feedback directly on your website or app with customizable, embeddable widgets.
- User Surveys: Collect valuable insights through targeted surveys, tailored to capture specific user experiences and preferences.
- Session Replays: Unlock deeper insights from user feedback by watching exact replays of their interactions on your site.
Get started with Userback today!
Start collecting feedback right away, with a quick and easy set-up.