Zendesk Integration
Zendesk and Userback
Work smarter with the Userback and Zendesk Integration
1. Easy to setup
Userback’s intuitive design enables effortless connection with your Zendesk account.
2. Next-gen tools
Powerful user feedback tools, purpose-built for modern software teams.
3. Built for teams
Centralize feedback and work faster across your development and customer teams.
1. Easy to setup
Userback’s intuitive design enables effortless connection with your Zendesk account.
User-friendly Tools
Websites and Applications
Completely Customizable
Fast and Efficient
2. Next-gen tools
Powerful user feedback tools, purpose-built for modern software teams.
Bug Reporting
Issue Tracking
Visual Feedback
User Surveys
3. Built for teams
Centralize feedback and work faster across your development and customer teams.
Customizable Workflows
Team Collaboration
Seamless Integrations
Live Notifications
How the Userback and Zendesk integration works
Capture Feedback
Capture feedback and bug reports from your site
Use Userback to collect feedback directly from your website or application. Users can provide detailed insights, including annotated screenshots, screen recordings, and comments, ensuring your team gets the full context.
Sync with Zendesk
Seamlessly manage tickets in Zendesk
Automatically or manually send user feedback into Zendesk tickets, complete with screenshots, videos, and metadata. Empower your support team with the context they need to respond to customer questions and resolve issues faster.
Userback is your all-in-one user feedback platform
Everything you need to quickly understand user feedback, so you can resolve issues and respond to customers faster.
Feedback Widget
Effortlessly gather bug reports, feature requests, and general feedback directly from your users. The customizable feedback widget adapts to your needs, allowing for multiple feedback types in one place.
Session Replay
Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.
User Identification
Automatically collect user properties like name, email, location, account ID, and more to give your product and support teams everything they need to manage feedback faster.
Userback has reduced the need for confusing back and forth conversations with clients trying to reproduce situations, so developers can fix issues faster.
Eric Ressler
Founder
Get started with Userback today!
Start collecting feedback right away, with a quick and easy set-up.