Collect more feedback, act on it faster
Userback has everything product teams need to turn user feedback into actionable insights, so they can build better and keep customers happy.
Feedback Widget
Collect feedback from inside your website or app
Add a dedicated feedback button to your site and make it easy for users to give you feedback. Stop wasting time with emails and phone calls and let users share feedback at the source.
User Surveys
Gather insightful user feedback with customizable surveys
Trigger surveys in your website or app and capture targeted feedback from your users. Improve response rates and gather insightful feedback at the source.
Feature Portal
Engage users with a dedicated feature portal
Provide a centralized portal where users can view, vote, and comment on upcoming features. Make data-driven decisions and prioritize features that matter most to your audience.
Browser Extension
Collect feedback effortlessly from any web page
Capture feedback from any web page or web application in seconds with a no-code browser extension. Ideal for collecting feedback with internal teams.
Feedback Templates
Move faster with professionally designed templates
Use our professionally designed templates to capture different types of feedback from your users. Save time and easily tailor them to your needs.
User Identification
Personalize feedback with user identification
Enhance the context of the feedback you receive by linking it to specific users in your app. Improve customer support with a deeper understanding of each user’s feedback.
Integrations
Seamlessly connect with your favorite tools
Integrate Userback with a wide range of third-party applications to streamline your workflow. Enhance productivity by keeping all your tools connected and working together in sync.
User Segments
Target feedback collection with user segments
Segment your users to gather targeted feedback from specific groups. Customize feedback requests based on user attributes like behavior, demographics, or usage patterns. Gain deeper insights by understanding how different segments of your user base interact with your product and tailor your improvements accordingly.
Visual feedback collection
Get the visibility you need to quickly understand user feedback, so you can resolve issues and respond to customers faster.
Screen Annotation
Enhance feedback clarity with screen annotations. Allow users to highlight, draw, and comment directly on the screen to describe their feedback in detail.
Video Feedback
Capture detailed insights with video feedback. Empower users to provide feedback through annotated video recordings.
Session Replay
Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.