About Us
Build better products with user feedback
The best product decisions are often driven by insightful user feedback. Userback helps product teams capture, manage, and leverage insights to create exceptional user experiences and build better products.
Our mission is to help you build products your users truly love
- 5,000,000 Pieces of feedback collected
- 20,000 Product teams served
- 4.8/5 Rating G2 and Capterra
- 105 Countries supported
The values behind our product
At Userback, our values shape every action, interaction, and feature we build. We’re developing a feedback platform that enhances the product experience for both our customers and ourselves.
Action oriented
We take ownership and trust in our domain expertise, allowing every team member to stay proactive and move fast.
Guided by pride
We seek excellence through pride in our work and let authentic standards set the bar.
Think user first
We consider our customer’s experience in every action and decision. We ask, ‘What’s the customer impact?’ every time.
Always ask why
We’re curious and seek data to understand how to make decisions that work for us and our users.
“Feedback empowers users to help improve and shape the future of products. Userback exists to bridge that gap by connecting users directly to product teams helping them build better.”
Jon Tobin
Founder & CEO @ Userback
Ready to build better products with fast, actionable user feedback?
Get started with Userback today!