Userback vs Survicate
More than just a simple customer survey tool
Why choose Userback as your Survicate alternative?
1. Easy to use
Userback’s intuitive design enables effortless feedback collection and management.
2. Next-gen tools
Powerful user feedback tools, purpose-built for modern software teams.
3. Built for teams
Centralize feedback and work faster across your product and customer teams.
1. Easy to use
Userback’s intuitive design enables effortless feedback collection and management.
User-friendly Tools
Websites and Applications
Completely Customizable
Fast and Efficient
2. Next-gen tools
Powerful user feedback tools, purpose-built for modern software teams.
Annotation Tools
Session Replays
User Surveys
Feature Portals
3. Built for teams
Centralize feedback and work faster across your product and customer teams.
Customizable Workflows
Team Collaboration
Seamless Integrations
Live Notifications
Sounds good, but I have questions about Userback vs Survicate
What if we're already using Survicate?
That’s great! If you’re already familiar with collecting feedback or surveys, switching to Userback will feel like a natural upgrade. With Userback, you get a highly customizable solution that’s more intuitive, feature-rich, and designed to streamline your workflow. Don’t just take our word for it though. Get started with a free trial and see how Userback delivers a smoother ride for your team.
Can Userback scale with our growth?
Absolutely! Whether you’re a small team just starting out or an enterprise handling large volumes of feedback, Userback is built to grow with you. Our flexible plans, integrations with tools like Jira and Slack, and advanced features like automation, tagging, and filtering ensure that you’ll always have the tools you need to stay efficient as your business scales.
Is switching to Userback complicated?
Not at all. We’ve made it easy to get started with Userback, whether you’re migrating from another tool or starting fresh. Our onboarding resources, including step-by-step guides and a dedicated support team, ensure a seamless transition. You can even integrate Userback with your existing tools on day one to keep your workflows consistent and uninterrupted.
How does Userback compare to Survicate
| Userback | Survicate | |
|---|---|---|
Expected features for a user feedback toolFeedback widgets, annotated screenshots, user surveys, and feature portals. Integrate with 3rd party tools and collaborate with users. All the bare minimums for respected feedback tools! | ||
Feedback bursting with contextSession replays, detailed browser information, console logs, and user data. Get the full story with every feedback and survey to quickly understand issues and resolve them 10x faster. | ||
Faster time to valueEasily install Userback to your site and achieve boosts in productivity, efficiency, and collaboration across your entire team. Get up and running within minutes - not days! | ||
Platform built for your entire teamFeedback automation, due dates, custom workflows, and 2-way smart sync with integrated tools. Userback streamlines feedback between your users and internal teams. | ||
Customer successAward winning support and industry leading response times. You'll always feel valued every time you interact with us. | ||
Trusted partnerWith SOC 2 Type 2 certification, Userback is committed to delivering a secure and stable product regardless of how much you pay. | ||
Enterprise value, small business budgetGet access to core features usually only found on enterprise plans. At Userback, we believe that even though feedback is priceless, it shouldn't cost you an arm and a leg. | ||
100% GDPR and CCPA compliantWith over 20,000 customers worldwide, we take global privacy laws very seriously. Don't let others fool you. Your customer data is safe with Userback! | ||
I am a heading
Ready to build better products with the #1 Survicate alternative?
Get started free with Userback today!