Customer Effort Score (CES)
Easily survey and capture user effort to help nail your customer experience.
Software QA
High-context visual feedback in seconds.

Software QA so simple, the intern could do it. Just point and click withย Screen Annotationsย and video feedback.

Software QA doesnโt need to be disruptive. Get started with zero-codeย Browser Extensionsย and still capture and centralize context-rich feedback.

Visual feedback with browser info,ย Session Replaysย and more means you can wave โgoodbyeโ to ambiguous written issues.

Start by harnessing the power of Userbackโs advanced software QA tools.
Easily survey and capture user effort to help nail your customer experience.
Allows users to share their ideas to help shape your product roadmap.
Encourage your team to report bugs and ideas, with quick access to existing feedback.

What is user feedback and why is it so important?
Whether youโre building something new or just need to keep